ARTICLES BY THIS AUTHOR
- 12/9/2020
Take back control: Four key supply chain strategies for 2021
Retailers and brands continue to feel the extensive impact of the pandemic as we head into winter. - 12/8/2020
Supply chain services retailers can still implement for the holidays
The holiday shopping rush is in high gear, but there are still some quick steps retailers can take in their supply chains to help drive sales and deliver a great customer experience. - 12/8/2020
Mitigating COVID-19 and Other Airborne Pathogens in Stores
Retailers across the country are looking for ways to improve their HVAC systems and internal air quality in response to the COVID-19 pandemic. - 12/6/2020
Emergency Leave Running Out: What If Employees’ Kids Are Still Not Back To School?
Parents and caregivers have few options to keep their families safe amid the ongoing public health emergency. - 12/2/2020
Retail Outlook for 2021: Empowering an agile, balanced, collaborative workforce
2020 has created a retail landscape unlike anything we ever experienced or expected. - 12/2/2020
Six Steps for Improving Customer Engagement and Loyalty
Customer shopping patterns have been totally upended during COVID-19. - 12/1/2020
Ten Insensitive Words Brands Should Stop Using
The way we use language changes as the culture at large changes, and the trend is towards respectful people-first language. - 11/30/2020
It’s Time For Retail to Part Ways With its Legacy Mindset
As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over. - 11/29/2020
Don’t Leave Shoppers Out in the Cold This Winter
Brick-and-mortar stores have been facing significant challenges in recent years, but 2020 has introduced challenges that no one could have ever predicted. - 11/19/2020
Industry’s New Reality: Embracing Contactless Payments, Curbside Pickup
The COVID-19 pandemic has upended the retail industry, compelling businesses to innovate their models for survival. - 11/16/2020
Here’s What to Expect from the Most Unusual Black Friday in History
Much of what Black Friday is all about — doorbusters and crowds — is set to change in 2020.