ARTICLES BY THIS AUTHOR
- 11/15/2020
Reduce In-Store Risk, Provide Positive Customer Experiences During Holidays
As the global pandemic continues to wreak havoc, U.S. retailers are having to rewrite the rule book on what it is that will help them thrive this holiday season. - 11/3/2020
Retail 2021: Key Actions to Survive and Thrive
It’s clear that 2020 has been one of the most challenging years that the retail industry has ever faced. - 10/29/2020
What Retailers Should Expect This Holiday Season
The COVID-19 pandemic overturned many of last year’s forecasts and expectations in almost every industry but especially within retail. - 10/29/2020
Staffing Up for the COVID Holidays: How Retailers Should Prepare
Because of COVID-19, this will be a year of shifts. - 10/21/2020
Commentary: Reverse the Bullwhip Effect
As the global pandemic continues to affect the retail industry, retailers and store operators must stay ahead of the curve to stay afloat. - 10/19/2020
Commentary: How retailers can weather the holiday storm
Retailers are racing into a truly unique holiday shopping season, capping off a year where questions were often easier to come by than answers. - 10/8/2020
How COVID-19 Will Change Retail — And What It Means for Brands
As the pandemic continues, retailers large and small are facing sweeping changes, unexpected obstacles, and intense leadership challenges amid COVID-19 and the end of the longest bull market in history. - 10/6/2020
Winterizing Fire Protection Systems: Don’t get caught out in the cold
Each year, frozen fire sprinkler pipes and fire safety equipment are rendered ineffective due to snow and freezing temps, thereby causing a potentially serious threat to the safety of employees and customers alike. - 10/5/2020
Four Ways to Manage Distressed Dark Store Inventory
During uncertain times, retailers must stay prepared and forward-thinking. - 10/4/2020
Responsible, Resilient, Relentless: Sustainability in post-crisis retail
If there is a silver lining to COVID-19, it is surely that retailers have a golden opportunity to rebuild from the crisis in a way that strengthens their businesses while mitigating their impact on society. - 10/1/2020
Expert Analysis: How to do ‘high touch’ in the age of ‘don’t touch’
It’s a confusing time for customer-centric businesses. - 9/16/2020
Retailer Reality Check: Are You Good at Digital Commerce?
Many large retailers make the costly assumption that since they have an e-commerce site where consumers can purchase most if not all of their products, they’re good at digital commerce.