TECHNOLOGY

For the coming year, retailers should keep their eyes on agentic AI, workforce augmentation and ultrafast delivery.

A major West Coast grocer is rolling out a new in-store feature to make Amazon returns easier for customers.

Amazon is linking the latest iteration of its Alexa artificial intelligence voice assistant to digital service and ratings providers and a mobile payment platform.

Recently, I turned to an AI shopping assistant to help me find a backpack for my son.

Amazon is expanding its support of a national initiative to expand education.

Shopify is entering a new partnership to deliver complete, AI-enabled visibility of the entire digital customer experience journey to retailers on its platform.

New analytical data reveals the "return capitals" of the U.S.

Retailers often overlook the importance of materials to their supply chain, but changing this mindset is critical to optimizing back-end performance.