Shopify: Customer service lets small brands compete with marketplacesIndependent retailers and brands face stiff competition from large online marketplaces, but can leverage personalization and product quality to thrive. Carolinas grocer offers busy professionals new online pickup optionLowes Foods is expanding its omnichannel delivery reach with a new pickup locker option at select locations where customers work. Study: Online order volumes drop, but remain above pre-pandemic levels Despite some fluctuations, overall online order volumes are still considerably higher compared to pre-pandemic levels. NRF: Consumers want omnichannel convenience, social responsibility Retailers must adapt to a new breed of “citizen shoppers” who desire the flexibility of omnichannel shopping, but also expect retailers to stand for something. Hot Topic contains supply chain with cloud-based warehouse management Hot Topic Inc. is managing its wide-ranging product assortment across three retail brands with advanced warehouse management technology. Regional grocer localizes omnichannel shopping Hy-Vee Inc. is partnering with Google Cloud to leverage localized information for an enhanced customer experience that transcends channels. Walmart offers free virtual courses to the public Walmart is turning its employee academies into community resources. Kroger brings next-gen fulfillment center to Florida The Kroger Co. is moving forward with its leading-edge automated warehouse concept known as a customer fulfillment center. Exclusive Q&A: Expert Prime Day prep advice for small brands Prime Day is rapidly approaching, but independent third-party sellers on Amazon Marketplace can still take some steps to help ensure success. Albertsons bolsters sales with rewards app partnership A leading U.S. grocery conglomerate is driving sales from new and existing customers by sending personalized offers via a mobile rewards platform. First Previous 672 673 674 675 676 Next Last