Survey: Bad customer service is terrible for retentionRetailers who provide bad customer service may find themselves constantly paying the high price of acquiring new shoppers. The top 10 U.S. retail e-commerce companies are…Amazon continues to dominate U.S. e-commerce sales, far outdistancing its closest competitor, Walmart. CSA Exclusive: Utah grocer offers one-click online checkout Independent grocery retailer Macey’s is streamlining the online purchase process while customizing seasonal promotions. Fleet Farm seeks yield from mobile, rewards offerings A Midwest retailer that offers a little bit of everything is adding a new mobile app and a loyalty program to its mix. Kroger enters Walmart, Amazon airspace with drone pilot Kroger is preparing to offer grocery delivery via autonomous drones, with a targeted twist. Three grocers take online SNAP payments for Instacart orders Publix, The Save Mart Companies, and Price Chopper/Market 32 are accepting federal benefit payments for eligible online orders. Carvana expands in South, Southwest An omnichannel platform or buying and selling used cars is extending its reach in Alabama, Florida, and Utah. The ‘Roaring 20s’ are coming – get your tech ready now Consumer spending is already showing signs of a post-vaccination surge, and retailers need to have the right technology to respond. Quick-service franchise operator serves up fresh data Franchise Management Inc. is enabling data-driven decision-making across the entire enterprise. CSA Exclusive: Cannabis retailer grows stores during pandemic Cannabis retail conglomerate Parallel is making sure that its new store managers keep up with the buzz from corporate headquarters. First Previous 669 670 671 672 673 Next Last