Four ways fuel and convenience retailers can drive consumer engagementIn today’s challenging economic environment, fuel and convenience retailers face a critical inflection point. U.S. online grocery sales hit $9.3 billion in January; customer satisfaction dropsIncreased demand and expanded capacity fueled growth for grocery delivery and pickup in January. Amazon seeks human touch for delivery optimization Amazon is teaming up with MIT to add driver intuition to the machine learning (ML) models used for optimizing delivery routes. Survey: Appearance matters to online shoppers Consumers often judge e-commerce retailers by how their online stores look. Canadian rural chain to support omnichannel operations with new site Peavey Mart is modernizing its e-commerce site to drive personalized commerce, order management, and fulfillment across channels. Klarna partners with Cosmopolitan to livestream virtual shopping event A global payment app and a major young women’s media brand are entering a leading-edge digital shopping space. Boost the effectiveness of subscriptions with these features A new survey reveals five steps that direct-to-consumer (DTC) retailers can take to increase customer engagement with subscription programs. Smart & Final streamlines end-to-end distribution process A value-oriented grocery retailer is obtaining a single view of all activities involving its warehouses and distribution centers. Crocs standardizes merchandise management across the globe A specialty footwear brand is unifying customer engagement and merchandise management on a cloud-based retail platform. Put your customers in the driver’s seat for product development Digital engagement with customers makes it easier than ever for retailers to craft product offerings around the specific needs and wants of their shoppers. Survey: Shoppers expect fast in-store pickup of online orders Retailers who are not able to fulfill online orders for in-store pickup quickly risk losing customers. China is first country to have e-commerce make up more than half of total retail sales First Previous 622 623 624 625 626 Next Last