Amazon partners with University of Washington for new science hubAmazon is expanding its focus on robotics innovation. Timberland launches immersive gamified experienceTimberland is giving customers the chance to virtually relive major moments from its corporate history. Shoppers want retailers to use these customer experience tools A new survey reveals some very specific consumer preferences regarding the customer experience technologies they encounter. This Valentine’s Day, give your customers some space Even the best relationships can benefit from a little distance. Report: Mass Magecart attack affects outdated Magento software Hackers are reportedly targeting a specific set of e-commerce sites with malware. CSA Exclusive: Nikki Baird sheds light on retail technology trends During 2022, retailers will focus on technology areas including omnichannel retailing, in-store payment, and RFID. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Adobe: Online prices continue climbing in January Year-over-year online inflation grew for the 20th consecutive month in January 2022. Christmas Tree Shops achieves independence with new enterprise system Christmas Tree Shops is completing its separation from Bed Bath & Beyond by migrating technology operations to a hybrid cloud platform. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. DoorDash launches online flower delivery service Just in time for Valentine’s Day, a new player is entering the on-demand flower delivery space. Forever 21 pilots livestream shopping app Forever 21 is the latest retailer to experiment with shoppable livestream events. First Previous 507 508 509 510 511 Next Last