TECHNOLOGY

A concept dedicated to in-person returns for online retailers has made its Big Apple debut.

The holiday season is officially over, but digital gifting is still going strong.

As they compete in an increasingly digitally-influenced marketplace, retailers are stepping up their IT investments.

JD.com is giving rival Alibaba Group Holding a run for its money in the offline retailing segment.

Although there has been an uptick in e-commerce when it comes to pet owners, many prefer to purchase products for their from brick-and-mortar locations like PetSmart and Petco.

Slow delivery speeds, out-of-stocks and poor order tracking services are costing retailers revenue — and customers.

More consumers crave consumer-generated content (CGC) — and retailers' in-store sales are reaping the benefits.

Why is it that our best-laid out plans — from promotions, floor resets to new product launches — look great on paper, but fall flat in their execution?