A concept dedicated to in-person returns for online retailers has made its Big Apple debut.
Happy Returns has opened a Return Bar flagship in the Rockefeller Center retail concourse. The location joins a national network of more than 50 Return Bar locations in 14 metro areas. The sites are located in shopping centers, independent boutiques, and other convenient spots.
“Since the moment we launched in Los Angeles, we have fielded a steady stream of requests from both retailers and shoppers to open a Return Bar in New York City,” said David Sobie, co-founder and CEO of Happy Returns. “We appreciated that New York required a different approach, and are thrilled to be opening in an iconic location that serves as both a transportation hub and a retail destination.”
Happy Returns’ new Manhattan location represents its first collaboration with Tishman Speyer, the owner of Rockefeller Center. The companies also intend to offer Happy Returns as part of Zo, Tishman Speyer’s comprehensive suite of amenities and services for its office tenants.
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