TECHNOLOGY

Online giant tops in ‘brand intimacy’
Amazon leads the way in the retail industry when it comes to creating an emotional bond with customers, but the industry as a whole lags behind two other categories. That’s according to MBLM’s Brand Intimacy 2017 Report, in which Amazon placed first in the retail category. followed by Whole Foods Market and Target Corp. The remaining brands in the top 10 for the retail industry are: H&M, Macy’s, Nordstrom, Sephora, Ikea, The Home Depot and eBay.
Jet.com ventures into physical retail

Amazon making inroads in sales of ‘e-commerce immune’ items

Shoppers are increasingly turning to Amazon for purchasing bulky goods that traditionally haven’t sold all that well online.
Amazon seeks to one-up Walmart on free shipping

The free shipping wars seem to be heating up again. In a posting on its website, Amazon said it has lowered its free shipping minimum for non-Prime members on eligible items to $25. Merchandise will be delivered in five to eight business days. It’s the second time this year that Amazon has made it easier for shoppers to qualify for free shipping. In February, the online giant reduced its minimum order amount from $49 to $35.
Survey: Don’t ignore online customers post-purchase

What happens after an order is placed is crucial in driving website traffic and revenue.
Amazon continues brick-and-mortar push

The nation’s capital has been added to the list of cities that will soon feature an Amazon Books store. The newest Amazon Books location will reside in a 10,000-sq.-ft. space in the Georgetown section of Washington, D.C., The Washington Post reported. The store, which was formerly occupied by Barneys New York, will be Amazon’s 13th bookstore.
Giftware retailer focuses on personalization

Lenox knows what its shoppers like — and now it has a way to digitally display luxury products that specifically meet their tastes. Inundated with a steady stream of new products, the giftware retailer needed a way to streamline its presentation of merchandise across digital channels, and still deliver an engaging customer experience. For Lenox, this included deploying the Oracle Commerce Cloud, an architecture that is modernizing the company’s omnichannel shopping experience.
Report: Albertsons’ division eyes home delivery

Jewel-Osco shoppers soon will be able to order groceries directly from their go-to supermarket. By the end of the summer, Jewel-Osco, a division of Albertsons, will offer online ordering. The chain will begin rolling out its e-commerce offering early this summer, according to The Chicago Sun Times.
Target to test next-day delivery service

Target is planning to test a next-day delivery of essentials ordered online in the Minneapolis area. Called Target Restock, the service will pilot this summer in the discounter’s hometown. Once the pilot is live, shoppers who have a Target REDcard will be eligible to visit a dedicated online experience to access thousands of household essentials.
Could this be JackThreads’ final ‘farewell?’

Online menswear retailer seems to be at the end of its rope — or in this case, thread. E-retailer JackThreads’ website is promoting its “Farewell Sale,” which is selling all merchandise, site-wide, for 70% — and all is final sale. While the company did not post any messages saying that the company is ceasing operations, the site’s “Work With Us” page has been closed.