Podium recognizes messaging innovation in retailA leading customer messaging platform is honoring three multi-location retailers using its solutions to enhance customer engagement and boost revenue. Pizza Hut creates fast lane for digital ordersA leading pizza retailer is serving a dedicated digital order pick-up window at over 1,500 locations across the country. Survey: Online sales keep booming as store shopping picks up Consumers are beginning to return to brick-and-mortar stores, but not necessarily at the expense of e-commerce. Text-to-order takes flight at Jet’s Pizza A pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. CSA Q&A: EY talks about staying relevant, building trust with consumers COVID-19 caused profound changes in how consumers live their lives and retailers must adapt their selling strategies accordingly. Specialty footwear retailer M. Gemi turns customers into sellers M.Gemi, a Boston-based Italian footwear brand, is creating a new social sales program – for its top customers. Clarins holds the cookies, serves triggered emails A global skincare brand is delivering highly personalized, one-to-one email promotions to customers – at scale. The top supply chain challenge for retailers is… The two biggest supply chain issues reported by retailers both involve demand fluctuations. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. First Previous 469 470 471 472 473 Next Last