OPERATIONS / SUPPLY CHAIN

Whole Foods Market deploys Voxware’s voice technology in its distribution centers
Hamilton, N.J. -- Voxware, a voice application company, announced that Whole Foods Market saw productivity gains of 25-35% after implementing the latest version of Voxware’s voice solution in the grocer’s largest distribution center. Whole Foods has expanded its deployment of Voxware Voice Management Suite to its other nine DCs with scheduled completion in Oct. 2014.
Abercrombie names Ann Taylor Loft exec as Hollister president
New Albany, Ohio -- Abercrombie & Fitch Co. has named Fran Horowitz to the position of president of its Hollister brand. Horowitz, 51, will report to CEO Mike Jeffries and will have overall responsibility for all product and customer-facing activities for the Hollister brand, and for its financial performance. Horowitz is expected to commence employment with the company on or around Oct. 20, 2014.

Century 21 to open in Philadelphia

Philadelphia -- Off-price retailer Century 21 Department Store will open in Philadelphia on Oct. 28, 2014. Century 21 will serve as the anchor tenant of The Gallery, a shopping center undergoing a redevelopment.
Dunkin’ Donuts plans 40 new Michigan stores

Canton, Mass. –- Dunkin’ Donuts plans to open 40 new restaurants in Michigan during the next several years, in addition to more than 60 currently operating in the state. The retailer continues to recruit franchise candidates there with an emphasis on Flint, Lansing and Traverse City.
Boston Retail Partners recommends EMV compliance, tokenization

Boston –- Between April and June of 2014, the retail sector led all industries in data breaches with 145 million records, or 83% of the total records compromised, costing retailers $195 per record apprehended. In response, Boston Retail Partners has released recommendations for data security best practices. The recommendations include:
Office Depot selects HighJump platform for European trading

Manchester, U.K. -- Office Depot has selected the Atlas Products network-based supplier collaboration platform for its European trading operations. The Atlas supplier enablement network, a subsidiary of HighJump Software, provides Office Depot with an electronic platform for collaboration and commerce with more than 4,000 suppliers of goods-for-resale products spanning eight countries and seven languages.
Maurices plans 16 new stores in time for holidays

Duluth, Minn. –- Maurices is ramping up its store openings in time for the holiday season with plans to open 16 new stores. These expansions will give the girls’ apparel retailer a total of 938 locations, advancing it toward its goal of having more than 1,300 stores in the United States and Canada.
Costco to launch online China store with Alibaba

Issaquah, Wash. -- Costco Wholesale Corp. will enter China for the first time through the opening of an online flagship store on Alibaba Group’s Tmall Global platform. Tmall Global allows overseas brands and retailers to establish presence on the Alibaba third-party e-commerce platform Tmall.com without the need for physical operations in China.
Gap to outdo Walmart in holiday hires; plans Holiday Hiring Blitz events nationwide

San Francisco -- Gap Inc. plans to hire more than 63,000 seasonal associates—more than Walmart—at its stores, call centers and distribution centers nationwide for the 2014 holiday season. (Walmart previously announced it was hiring 60,000 seasonal associates.)
DirectBuy names new executive team

Merrillville, Ind. -- DirectBuy, the membership-based buying organization that enables consumers to purchase from manufacturers and suppliers without retail markup, has named a new executive leadership team. This new team is led by new CEO Mike Bornhorst, who comes to DirectBuy after spending time in leadership positions with companies such as ADT and Culligan Water.