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Survey: Retailers disappoint consumers with online services
London - Online retailers provide delivery options shoppers don’t want, and don’t offer the ones they do. According to new research from software company OrderDynamics and Opinion Matters, more than half of online shoppers (54%) want a named delivery date, but only 15% of retailers currently offer it. -
UPS to expand home package deliveries
Atlanta -- United Parcel Service Inc. said it will expand UPS My Choice and the UPS Access Point network, two of the company’s services that work together to provide online shoppers and global retailers with new personalized solutions to manage residential package deliveries.
UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences and more, will now be available to consumers in 15 additional countries throughout North America and Europe. The service was introduced in the U.S. in 2011.
