Northgate Market unifies workforce management on one platform
A Southern California supermarket chain is streamlining labor planning and operational intelligence across its enterprise.
Northgate Market has adopted the complete AI-based Logile Connected Workforce Platform across its enterprise, becoming the first retailer to implement the entire suite of Logile solutions.
The specialty Latino grocer began implementing Logile labor planning and workforce market solutions in 2017, when it first partnered with the vendor to improve operational efficiency through labor planning and workforce management.
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Over the years, the retailer says the collaboration has driven measurable performance results, including a 23% improvement in productivity, 25% reduction in overtime, and a 31% decrease in full-time turnover, laying the foundation for deeper strategic alignment.
“Our relationship with Logile has been built on trust, innovation and a shared vision for excellence,” said Tom Herman, chief strategy officer at Northgate González Market. “As we continue modernizing our operations, Logile remains a key partner in helping us unify our systems, optimize our labor, and elevate food safety and forecasting.”
As part of the expanded deployment, Northgate Market will replace 12–14 disparate forecasting tools with Logile’s One Store One Forecast solution to create a single, unified forecasting approach across all locations.
The grocer will also roll out the full suite of Logile fresh Item and inventory management solutions, including Thermal Intelligence and food safety, across stores, facilities and production hubs.
In addition, Northgate Market will extend its existing workforce management functionality to distribution centers, building on earlier in-store success with scheduling, task management, and time and attendance solutions. The retailer will continue leveraging Logile labor planning and operational intelligence tools.
“Northgate Market’s commitment to our full Connected Workforce Platform is more than a technology decision. It’s a testament to the trust, results and innovation we’ve delivered together over nearly a decade,” said Purna Mishra, founder and CEO of Logile. “We’re honored to partner with such a forward-thinking retailer and excited to support them as they transform operations and customer experience at every level.”
Northgate González Market is a Southern California supermarket chain that caters to the Latino community. Family-owned, operated and headquartered in Anaheim, Calif., Northgate operates 44 stores in County, Los Angeles, Riverside, and San Diego counties.
