News

RESTON, Va., and ATLANTA — A simple and convenient returns policy is an important factor in the decision to make a purchase online, a new study form comScore and UPS found. According to the Online Shopping Customer Experience Study, 63% of online shoppers look at a retailer’s return policy before making a purchase. Nearly half said they would shop more often and recommend a retailer with a lenient returns policy, indicating its value in driving customer loyalty.

Walmart shareholders upset by allegations of Foreign Corrupt Practices Act violations expressed their displeasure with the Walmart board by casting an unusually large number of negative votes against company insiders last Friday.

Several major shareholders had vowed to vote against key board members in advance of the annual shareholders’ meeting, although the move was seen as largely symbolic since the Walton family and other company insiders control a sufficient number of shares to ensure the defeat or passage of any proposal.

EDLP (every day low price) and EDLC (every day low cost) are the most familiar acronyms at Walmart, but FCPA (Foreign Corrupt Practices Act) is giving them a run for their money these days.

Union, N.J. -- Bed Bath & Beyond Inc. bought textile distributor Linen Holdings LLC in an all-cash transaction for approximately $105 million to boost its sourcing capabilities and gain access to new customers.

Based in Gibbsboro, N.J., Linen Holdings is a privately held distributor of bath, bed and table linens and other textile products to customers in the hospitality, cruise line, food service, health care and other industries.

Justin Timberlake, Celine Dion, Taylor Swift and Lionel Richie kept the mood light and celebratory at Walmart’s annual meeting. See what The New York Times had to say about the event.


 

Reston, Va. -- A significant 63% of online shoppers look at a retailer's return policy before making a purchase, and nearly half said that they would shop more often and recommend a retailer with a lenient returns policy, according to a new study by comScore. The report, commissioned by UPS, evaluates consumer shopping habits from pre-purchase to post-delivery. It is based on a comScore survey of more than 3,100 U.S. online shoppers.

New York -- Dollar General Corp. on Monday reported a 36% jump in quarterly profit and raised its expectations for the year as its momentum continued.

Dollar General earned $213.4 million in the fiscal first quarter ended on May 4, up from $157.0 million a year earlier. Sales rose 13% to $3.9 billion. Same-store sales increased 6.7%.

ST. PETERSBURG, Fla. — Catalina Marketing named Michael Murray to the newly created role of chief product officer.