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  • 10 Tactics to Improve the Shopper Experience

    An altered retail landscape and new consumer are remaking the shopper journey and path-to-purchase. Here are 10 tactics to improve the shopper experience that every retailer needs to know:

    1. Bridge the online to offline experience: Expectations are high; online shoppers seek a personalized and efficient experience. Customers now expect price consistency across channels, the ability to buy online and pick up or return in store and a range of payment options.

  • The Children's Place no longer the place for shoppers

     Specialty apparel retailer The Children’s Place Inc. saw its net loss grow and net sales drop in a difficult second quarter of fiscal 2015.

  • Best Buy beats Street in electrifying Q2

    Minneapolis – For the second quarter in a row, Best Buy Co. Inc. beat Wall Street expectations for profit and revenue with large-screen TVs and mobile phones providing a major boost to its results.

    Best Buy reported net income of $164 million in the second quarter of fiscal 2016, up 12% from $146 million the same period the previous fiscal year.

  • DSW's new strategy pays off in second quarter

    DSW says its investments in becoming a more “customer-centric” company are paying off, as the retailer reported sales and earnings growth in the second quarter.

  • Report: Amazon planning a direct pickup option

    Seattle – Amazon.com is reportedly planning to offer customers a new option for directly picking up orders.

    According to GeekWire, Amazon is currently testing the service, called Amazon Flex, in its Kirkland, Washington, distribution facility.

    A sign inside the facility instructs Amazon Flex users to take a ticket with a number, look for the number to be displayed, and then pick up their package. Amazon has not discussed exactly how Flex would work, or when or where it may roll out.

  • Consumer confidence has sharp rebound in August

    New York -- Consumers didn’t let the heat get them down in August.

    Consumer confidence rebounded in August, rising 10. 5 points to the strongest reading in seven months after having fallen sharply in July.

    The Conference Board said Tuesday that its index of consumer confidence rose to 101.5 in August, up from a revised July reading of 91.0. It was the best showing since January.

  • What’s keeping CFOs awake at night?

    Chicago -- The nation’s finance chiefs have a lot on their minds these days, from uncertainty in the U.S. economy to cybersecurity to regulatory and compliance issues. Another big concern: Congressional dysfunction around tax reform.

  • Amazon.com gets boozy in Seattle

    Not only is Amazon.com launching its one-hour Prime Now delivery service in its hometown of Seattle, but it's also adding a whole new category of deliverable products.

    The retailer announced Tuesday it will add wine, beer and spirits to its assortment of eligible products for Prime Now delivery.

    Seattle becomes the first U.S. city to include alcohol in the assortment of products eligible for the quick-delivery service.

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