News

New York - For the upscale, 33-store Barneys New York, customer experience is everything. Affluent shoppers buying high-priced merchandise have certain expectations beyond the availability of quality items, regardless of channel they choose.

“We want every customer to have an online experience personalized to their taste profile, preference and geography, just as we would do in our flagship stores,” Matthew Woolsey, executive VP of Barneys digital, told Chain Store Age.

San Francisco -- Gap Inc. reported stronger-than-expected fourth-quarter results on Thursday, fueled by surging sales at Old Navy and strong online results. But it offered a disappointing profit outlook for 2015 as it feels the impact of the stronger U.S. dollar and West Coast port delays.

Jo-Ann Fabric and Craft Stores is aiming to attract more families with a new corporate giving campaign.

The fabric and craft specialty retailer announced that Boys & Girls Clubs of America will be a major recipient of Jo-Ann corporate giving in 2015. To help inspire young minds, customers will be able to purchase a “pin-up” upon checkout to benefit the organization from March 1 through April 4 at all Jo-Ann stores nationwide.

Barnes & Noble has changed its mind about which business to spin off. But in the end, the bookseller will still have to compete with Amazon.

Barnes & Noble now says it is looking to raise as much as $775 million by spinning off its college bookstore business, traditionally the strongest performing division for Barnes & Noble. Last May the company said it would be spinning off its Nook division after disappointing sales. 

Old Navy navigated a big wave of sales during the holidays as Gap Inc. continued to try to revive its namesake Gap brand, with lackluster results.

The apparel retailing company reported that for the fourth quarter, same-store sales rose 11% and total sales rose 12% at Old Navy; company wide at Gap Inc, same store sales rose only 2%.

GameStop is trying to boost the number of its stores by bidding on 163 leases from RadioShack Corp, according to Bloomberg.

The news service reports that Spring Communications, the wireless unit of GameStop, submitted and won a significant bid for the leases.

It's the question on many branded manufacturers’ minds at the moment. Either you’re starting to think about ways to sell directly to consumers, or you’re brainstorming ideas to enhance your online strategy. E-commerce has shaken up the traditional model of selling solely to wholesalers and retailers. It’s also presented brands with new ways to engage with consumers and increase sales.

The recently merged Albertsons and Safeway organization has appointed Justin Dye as chief administrative officer of the combined company.   Lee Wilson, who previously held this position with the company, has elected to stay in his role as consultant and not go forward as an officer with the newly combined organization.  

Kohl’s is sponsoring a Milwaukee-area school grant program for the third year in a row.   The Kohl’s Cares Field Trip Grant Program gives more than $1 million in funding to schools throughout the metro-Milwaukee area.  

A new e-commerce startup is aiming to shift the paradigm in the world of online shopping with the release of a customizable deal dashboard.   Mytotefish.com offers a dashboard for users to organize their favorite stores (including coupons, sales and shipping deals) in one centralized location.