From pharmacy cashiers to delivery drivers to customer service reps, frontline workers are a critical link in the chain that has kept our world turning through the coronavirus pandemic.
Levi Strauss & Co. swung to a second-quarter loss as its stores and most wholesale doors were closed for most of the period due to the COVID-19 pandemic.
The COVID-19 pandemic has made the ability to deliver on in-store health and safety efforts the most important aspect of the customer experience — and experts predict it will remain so for some time.