America’s top customer service provider is…The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals. Amazon expanding grocery store footprintAmazon is making more inroads into physical retail. U.S. online grocery sales rise 9% in June over May Consumers are getting more and more comfortable buying groceries online. Survey: Returns are critical to e-commerce success The returns experience plays a big part in online shopper satisfaction. Expert Insight: Retail’s New Reality — Think Local, Act Fast Several months since the COVID-19 pandemic began, consumers are still coming to terms with their new reality. CVS thanks loyalty members with summer promotion CVS is providing a little extra for participants in its ExtraCare loyalty program. Report: Amazon postpones Prime Day until October Amazon is reportedly delaying its annual Prime Day online sales extravaganza an additional month, from September to October. U.S. e-commerce to grow 18% in 2020, according to eMarketer Online sales growth is set for another big gain this year, boosted by the COVID-19 pandemic. American Cleaning Institute offers new resource on cleaning, sanitation The American Cleaning Institute has published a free online toolkit for small businesses and offices looking to learn more about how to clean and disinfect against COVID-19. Uber acquires Postmates for $2.65 billion The U.S. on-demand food delivery market has seen its second mega-merger in less than a month. Lucky Brand files for bankruptcy with plan to sell itself Lucky Brand Dungarees is hoping that a new owner will help revive its sagging fortunes. Senate bill would penalize retailers for not accepting cash It’s a rare bill these days that is introduced by senators from both parties. First Previous 1718 1719 1720 1721 1722 Next Last
