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  • Study: Black Friday shoppers go digital

    The power of digital Black Friday shoppers is officially a force to be reckoned with.   Of the 135.9 million U.S.-based consumers that shopped or plan to shop over the entire 2016 Black Friday Week, 57% shopped online. Almost four out of every 10 digital shoppers (37%) used a mobile device (such as a smart phone or tablet). Besides being an increase of seven percentage points, this customer segment is quickly approaching the number of desktop and laptop shoppers.  
  • Walmart loses pay fight with truck drivers

    A lawsuit dating back to 2008 has ended in a federal jury handing down a $55 million verdict against Walmart, and opening up the retailer to penalties.   The jury found that Walmart failed to pay about 850 of its truck drivers in California all of the compensation to which they were entitled, Reuters reported.   
  • Fast-food giant on tech hiring binge

    Subway continues to expand its online capabilities.   The chain is hiring 150 people to fill technology, marketing and operations roles for its digital division, according to a report by CIO.com.   
  • TechBytes: Tips to drive post-Black Friday sales

    Confession:  I’ve long been a self-proclaimed anti-Black Friday shopper. But when Target’s “Early Access Black Friday” email hit my inbox first thing Wednesday morning, Nov. 23, I went over to the dark side.  
  • HSN, Inc. taps Elizabeth Arden exec as finance chief

    HSN, Inc. has appointed Rod Little as CFO, effective January 3, 2017.   Most recently, Little served as executive VP and CFO of Elizabeth Arden, where he led the company’s global finance and IT organizations and was instrumental in a turnaround that restored revenue growth and profitability, ultimately resulting in the company’s sale to Revlon.  Prior to that, Little was CFO for Procter & Gamble’s multi-billion dollar global salon professional division.   
  • Black Friday, Thanksgiving Day online spending soars

    Online spending hit a new record this past Black Friday, surpassing the $3 billion mark for the first time.   According to Adobe, Black Friday online spending surged 21.6%  year-over-year to $3.34 billion. Total online spending for both Thanksgiving and Black Friday hit $5.27 billion, reflecting a 17.7% increase over last year.  
  • Target CIO talks Cyber Monday deals

    In a new post on Target's A Bullseye View blog, Target CIO Mike McNamara explains the reasoning behind the retailer's decision to offer an extensive Cyber Monday promotion: 15% off site-wide and store-wide from Nov. 27 to Nov. 28.   McNamara says the retailer's move to combine stores and online for a more seamless holiday shopping experience marks a new chapter in Cyber Monday history.  
  • Holiday weekend recap: Purchases up, but average spending declines 3.5%

    Average spending per person over Thanksgiving weekend totaled $289.19, down from $299.60 last year, according to a survey conducted by National Retail Federation.  
  • Holiday Inventory: Intuition just isn’t enough anymore

    When it comes to holiday inventory, most retailers use their intuition and industry knowledge to make their sales projections, plan their promotional calendar, and schedule product reorders. This was fine when the season’s promotions were merely percentages off and customers purchased products in stores. But as the retail world becomes more complex, so too must retailers’ holiday plans. With an estimated 40% of retailers’ yearly profits on the line, intuition this holiday season just isn’t enough.  
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