News

Frustrating digital experiences will land brands on the naughty list this holiday season.   In fact, 81% of frequent online shoppers said they have previously been frustrated with slow-loading websites, mobile sites or native mobile apps, with over three-quarters (76%) saying if a retailer’s web site or mobile site performs poorly they tend to avoid shopping there again.  

With the Centers for Disease Control & Prevention reporting more than 1,000 forborne outbreaks annually, Walmart is taking a proactive stance.  

As the holidays approach, this group of retailers is feeling very confident about its financial health.        Eighty-percent of middle-market retailers (revenue between $5 million and $2.9 billion) rated their overall financial condition as healthy or very healthy in the 8th annual CIT Retail Outlook. Sixty-percent expect an increase in total sales of more than 5% for the 2016 holiday season, compared to only 33% three years ago.    

The contractor that flies packages for Amazon and DHL Worldwide Express, ABX Air, has asked a federal judge to force its striking pilots back to work as it looks to put an early end to what could be a major disruption to holiday deliveries, Bloomberg reported.   

Among cities with more than 250,000 residents, Plano, Texas, has the highest median income in the land at $104,000. It’s also one of the nation’s fastest-growing cities, so Eden’s Preston Towne Crossing and Berkeley Square in Plano have expanded and upgraded their food and beverage options in kind.   Recently opened at Preston Towne Crossing are SusieCakes Bakery, a specialist in old-fashioned sweets, cookies, and cakes, and Vom Fass, a purveyor of cask-aged vinegars, oils, wines, and spirits.  

An LED upgrade has added to Rosenberg True Value Hardware’s to bottom line profitably.     The retailer, who operates two True Value stores in Michigan (in the towns of White Cloud and Grant), switched out the existing T8 fluorescent lamps in the stores in favor of 18-watt, 2200 lumen, 4000K, four-ft. T8 LED linear tubes (from EarthTronics, Muskegon, Michigan).   

As PetSmart continues to expand its brick-and-mortar presence across North America, it also is working on its next generation store.    The company opened its 1,500th store, in Sheridan, Colorado. One of approximately 80 new locations the retailer is opening in 2016, the 18,000-sq.-ft. Sheridan store offers a full line of pet supply products along with pet training and adoption services and a full-service grooming salon.  

In October of this year, Periscope By McKinsey conducted online research of more than 1,000 consumers in the U.S. to understand their attitudes towards Black Friday and expected shopping patterns.   

Kirkland's has named its very first COO.    The home décor retailer named Mike Cairnes as executive VP and COO, effective November 28, 2016.   Cairnes brings 25 years of experience in home décor retailing and manufacturing to Kirkland's. He was most recently with Michael's Stores, where he served concurrently as president of its Aaron's Brothers retail business, since 2015, and president of its Artistree framing business, since 2007.    

Furniture manufacturer Herman Miller continues its transformation from a maker of modern office furniture to a lifestyle brand with the opening of its first retail store.     The 6,000-sq.-ft. Herman Miller store is located on the ground and second floors of Herman Miller's flagship building on Park Avenue South in Manhattan. The building houses corporate office space for Maharam, Design Within Reach, and Geiger — all Herman Miller owned companies — along with commercial showrooms for Herman Miller and Geiger.