Study: Digital strategies top retailers’ holiday wish listsSavvy retailers will use digital marketing strategies to drive traffic to both their e-commerce and physical locations this holiday season. Study: Consumer engagement with retailers on social media decliningThe number of consumers who engage retailers on social media platforms are falling. But consumers who regularly use a retailer’s social network are still the most profitable. Adore Me in customer service innovation with Facebook Online lingerie retailer Adore Me is one of the first companies in the world to launch customer support on the Facebook chat. Walmart on way to a hiring milestone Walmart has kept good on a pledge it made back in 2013 to hire thousands of veterans. Three e-commerce predictions for the holidays When it comes to the holiday selling season, there is one easy prediction marketers can make and it’s about online shopping: It will be bigger than last year. Thirty retailers earned a perfect score on this index Some of the nation's leading retail chains are among the businesses making strides when it comes to inclusion and equality. British online fashion giant’s virtual assistant helps customers choose holiday gifts Asos is giving holiday customers access to their own personal shopper — a virtual one, at least. Build-A-Bear Workshop ups its online strategy Build-A-Bear Workshop wants customers to have just as much fun online as they do in its stores. Report: Gift cards have big upside for retailers Retailers stand to benefit from gift card sales beyond the initial purchase. Zappos’ new retail hub celebrates sneakers Zappos is creating a new shopping experience that celebrates classic footwear. First Previous 347 348 349 350 351 Next Last