MARKETING/SOCIAL MEDIA

Consumers have plenty of holiday shopping left to do
December 23 is shaping up as a crucial day for retailers.
Verizon: Online holiday shopping continues strong, driven by 'a perfect storm'
E-commerce activity spiked late last week and into the weekend as consumers were likely motivated by Free Shipping Friday and other promotional offers from retailers, according to the Holiday Retail Index by Verizon.

Report reveals top gifts of holiday so far—and other buying trends

Men’s apparel is making a strong showing this holiday season.
Customer Growth Partners raises holiday forecast

It's shaping up as a happy holiday for the nation's retailers — so much so that one retail research/consulting firm has raised its already strong seasonal sales forecast.
These retailers are tops in omnichannel customer experience....

An online giant and two traditional retailers garner top marks from shoppers when it comes to providing an omnichannel customer experience.
Study: Online shoppers rely on product reviews, but don't want to write them

Despite retailers’ continuous efforts, few online shoppers take the time to write a product review.
Survey: Food quality, cleanliness key to supermarket experience

An annual survey reveals the major factors that enter into the supermarket experience.
Target adds e-gifting option to its website

Target Corp. wants to take the stress of sending a gift.
Chico's enhances digital gifting

Chico's FAS has upped its online gift card experience.
Nation's largest mall gives holiday shoppers AI-based assistance

The Mall of America has launched a first-of-kind chatbot for shopping malls.
Beauty brand to debut virtual reality experience in stores

NYX Professional Makeup has a new tool in its beauty case: virtual reality.
Walgreens, New York hospital giant partner on in-store telemedicine kiosks

Walgreens is collaborating with NewYork-Presbyterian on a program that will bring telemedicine via self-service kiosks to the drug store chain's stores.

Consumers have plenty of holiday shopping left to do

Verizon: Online holiday shopping continues strong, driven by 'a perfect storm'

Report reveals top gifts of holiday so far—and other buying trends

Customer Growth Partners raises holiday forecast

These retailers are tops in omnichannel customer experience....

Study: Online shoppers rely on product reviews, but don't want to write them

Survey: Food quality, cleanliness key to supermarket experience

Target adds e-gifting option to its website

Chico's enhances digital gifting

Nation's largest mall gives holiday shoppers AI-based assistance

Beauty brand to debut virtual reality experience in stores

Walgreens, New York hospital giant partner on in-store telemedicine kiosks