Study: The most loyal generation is…A new study reveals defining the “most loyal” generation of shoppers is not a clear-cut proposition. Regional grocers tops in customer satisfactionNational grocers are not at the top of the list when it comes to customer satisfaction — with one exception. Dunkin’ purchases can pay off, regardless of how you pay Dunkin’ is piloting an expansion of how members of its DD Perks rewards program can earn loyalty points. CSA Exclusive: New rental site start-up targets outdoor enthusiasts Santa Monica-based outdoor gear rental platform Coozie Outdoors is hoping to do for outdoor lovers what Rent the Runway did for fashionistas. Walmart launches its first-ever subscription box for apparel Walmart is stepping into the void created by recent disruptions in the children’s apparel space. Survey: Older, younger consumers shop brick-and-mortar differently Customer expectations of the in-store experience depend on whether they are older or younger than 38. Social platform jumps into Amazon commerce Jumper.ai is integrating the Fulfillment by Amazon (FBA) e-commerce service with direct social media sales. Analysis: Phony customer reviews plague some Amazon products Amazon’s customer reviews include a significant number of fake five-star ratings, according to a U.K. consumer advocacy group. Luxury beauty brand targets Coachella goers with omnichannel experience Yves Saint Laurent (YSL) is doing its best to eliminate the stereotype of grungy hippies from the Coachella music festival. Beauty retailer creates multifaceted loyalty program Kiehl’s Canada rewards loyal customers for behavior, as well as purchases. First Previous 350 351 352 353 354 Next Last