NRF 2020: It’s the customer, stupidTwo sessions at the NRF 2020 conference in New York highlighted how focusing on customer service results in higher sales. Google users can shop while they mobile searchGoogle is making purchasing apparel and footwear as easy as entering a mobile search request. NRF 2020: What to expect Retail’s “Big Show” will live up to its name — and then some. GameStop, Dick’s Sporting Goods personalize for digital peak A video game retailer and a sporting goods chain both prepared their sites for the holidays with personalization technology. Pinterest streamlines shopping process Direct shopping on the Pinterest social platform just got a little easier. Blue Nile sails into the enterprise cloud An online diamond jewelry retailer is streamlining financial operations while personalizing customer experience at scale. Survey reveals how to keep shoppers returning Several specific technologies can help keep customers coming back to your stores. Survey: Customers like store associates – for some things Retailers should be selective in what aspects of the in-store customer experience they automate. Carvana grows bigger in the Grand Canyon State Phoenix-based Carvana is adding a new market in Arizona. Regional grocers personalize customer interactions – at scale Two regional grocery chains are leveraging the same personalization intelligence engine to create a more relevant shopping experience. First Previous 239 240 241 242 243 Next Last