Starbucks individualizes loyalty offersA global coffee giant ensures that it keeps the personal touch. Survey: Consumer behavior continues shifting during pandemicComparative surveys conducted in March and April demonstrate many COVID-19-related consumer trends have accelerated since the crisis began. 1-800-Flowers provides peer support during COVID-19 A specialty gift retailer is offering customers going through life events access to a virtual help network. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. Adobe: Grocery drives COVID-19 e-commerce surge Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. Petco promotes curbside pickup at local level with Google Petco is using Google ads to inform customers of what products are available for contactless curbside pickup at nearby stores. Chili’s, DoorDash to present virtual celebrity dinner party A fast-casual chain and an on-demand delivery platform will let customers recreate an online charity event. PepsiCo complements retail sales with DTC sites A global CPG giant is entering the e-commerce vertical as online demand for food and beverage products grows during the COVID-19 pandemic. Pinterest launches app for Shopify sellers Pinterest is streamlining the process for retailers to upload Shopify catalogs and turn products into shoppable product pins. Survey: Consumers pivot toward e-commerce during COVID-19 A new survey suggests consumers plan to shop online more as they visit brick-and-mortar stores less due to the COVID-19 pandemic. First Previous 223 224 225 226 227 Next Last
