Survey: Consumer behavior continues shifting during pandemicComparative surveys conducted in March and April demonstrate many COVID-19-related consumer trends have accelerated since the crisis began. Starbucks individualizes loyalty offersA global coffee giant ensures that it keeps the personal touch. 1-800-Flowers provides peer support during COVID-19 A specialty gift retailer is offering customers going through life events access to a virtual help network. Survey: Retailers have difficulty harnessing customer data Consumer data is readily available to retailers, but delivering a high-quality customer experience is still challenging. Adobe: Grocery drives COVID-19 e-commerce surge Early consumer response to the COVID-19 pandemic included doubling their online grocery purchases. Pinterest launches app for Shopify sellers Pinterest is streamlining the process for retailers to upload Shopify catalogs and turn products into shoppable product pins. Petco promotes curbside pickup at local level with Google Petco is using Google ads to inform customers of what products are available for contactless curbside pickup at nearby stores. Chili’s, DoorDash to present virtual celebrity dinner party A fast-casual chain and an on-demand delivery platform will let customers recreate an online charity event. PepsiCo complements retail sales with DTC sites A global CPG giant is entering the e-commerce vertical as online demand for food and beverage products grows during the COVID-19 pandemic. Alibaba pilots e-commerce platform for young luxury shoppers Chinese e-commerce giant Alibaba Group is helping luxury brands reach younger, value-conscious consumers. First Previous 219 220 221 222 223 Next Last
