Exclusive Q&A: Rob Garf, VP and GM of retail, SalesforceFactors including artificial intelligence (AI), returns, and customer loyalty will serve as competitive differentiators in the 2023 holiday season. Amazon teams with Snapchat for shoppable adsAmazon is enabling direct shopping via a social media platform popular with Gen Z. Newegg unlocks daily deals – with enough customer interest A Newegg Commerce Inc. offering combines community and social shopping elements to provide exclusive, limited-time deals. Pottery Barn launches new shopping and design app Pottery Barn’s latest app is designed to deliver a seamless and convenient customer shopping experience. Amazon expands Buy with Prime benefits Amazon is offering new shopping benefits to Prime members using its “Buy with Prime” service – just in time for the holidays. J.Crew virtually hits the slopes with holiday metaverse shop J.Crew is building on its presence in the metaverse with a gamified, ski-themed, immersive holiday shopping experience. Klarna launches hosted online storefronts in U.S. U.S.-based creators have a new option for directly selling products to consumers via the Klarna platform. Poshmark leverages livestreaming to promote resale for the holidays Poshmark is making its livestream shopping solution a centerpiece of its annual secondhand holiday shopping event. How AI Boosts Holiday Sales and Delivers Better Customer Experience Much has been written about applying artificial intelligence (AI) and machine learning (ML) in complex retailer back end systems. Amazon partners with Meta for Facebook, Instagram shopping Amazon shoppers can now buy products directly on Facebook and Instagram without leaving the social apps. Three retailers seamlessly keeping customers cozy this fall Autumn is a “warm and fuzzy” season, and some retailers are making sure they give their customers that feeling using omnichannel technology. How high-performing retailers view Black Friday The most successful retailers approach Black Friday, Cyber Monday and other holiday promotions a little differently than their peers. First Previous 111 112 113 114 115 Next Last
