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Survey: Amazon tops in online customer satisfaction
New York - Amazon is once again tops in online customer satisfaction, but its leadership is eroding, according to a study by Answers.com, a provider of cloud-based customer experience solutions. Amazon is down four points from its 2013 score of 84 (on a 100-point scale), and leads QVC.com and Netflix by just one point. -
Hudson’s Bay Company names former Kohl’s exec as CIO
Toronto — Hudson’s Bay Company announced the appointment of Jon K. Nordeen to the position of CIO, effective November 2014.
Nordeen joins HBC with more than 25 years of information systems and management experience. Most recently, he served at Kohl’s Department Stores in several roles including executive VP merchandise planning, executive VP administration, and executive VP CIO.

