Store Systems

Little Rock, Ark. -- Dillard's Inc. reported Thursday a profit of $55.2 million in its fiscal third quarter, up 8.4% over the $50.9 million profit in the same period last year.   Sales, however, dipped to $1.460 billion, from $1.469 billion, and same-stores sales declined 1%.   Still, said CEO William T. Dillard II, "We believe we are positioned very well for the holiday season.”  

HHgregg CEO Dennis May said the retailer is approaching Black Friday differently this year, including opening its stores earlier than Best Buy on Thanksgiving Day and offering 40% storewide discounts.

HHgregg will open its stores at 4 p.m. on the holiday, an hour earlier than Best Buy and two hours earlier than most other retailers who plan to open Thanksgiving Day. The retailer also said its Black Friday Now promotion will begin Nov. 20 and run through Nov. 29 and will offer up to 40% off all items in the store.

Mississauga, Ontario -- Canadian mall Square One has opened its newly renovated and expanded $60-million North side wing, featuring new stores and enhanced amenities and services in 78,000 sq. ft. The opening marks the completion of the second phase in Square One's multi-phase redevelopment, which will increase retail space to 2.1 million sq. ft. by 2016 and represents a total investment of more than $480 million.  

There are more than 20,000 Starbucks around the globe, but only one of those stores—specifically the one in the artsy Fremont section of Seattle— has a five-foot tall neon letter “f” inside it.  Read more   

Hoffman Estates, Ill. –- Sears will provide members of its Shop Your Way loyalty program access to many Black Friday deals one full week before Thanksgiving,on Sears.com from 6 p.m. on Nov. 20 until 11:59 p.m. (CT) on Nov. 21. During this online member-exclusive pre-sale event, members can log on to their Shop Your Way account during the sale to access the deals.  

Lisle, Ill. -- Glory Global Solutions found that the overwhelming majority of U.S. consumers using self-service machines (88%) have felt frustrated by the technology, this according to the company’s latest research study on the use of self-service technology.  

Los Angeles -- A round-up of new additions to Los Angeles shopping destination Beverly Center have further elevated the shopping experience at the Bloomingdales- and Macy’s-anchored center.

 

Uniqlo opened on Oct. 10, introducing a Los Angeles flagship for the fast-fashion retailer in 30,000 sq. ft. of space that is the largest storefront in the Uniqlo portfolio.

 

London, U.K. -- Nearly three-quarters of online retailers (74%) miss out on sales by promoting irrelevant items to online shoppers. According to new research from OrderDynamics, as retailers prepare for the crucial holiday shopping season, many could be driving customers away by promoting irrelevant products, failing to build customer relationships through intelligent follow-up, and ignoring consumer preferences on end-to-end order tracking.