Store Systems

Halloween has arrived at Macy’s flagship.   Home décor direct-marketer Grandin Road has opened its first-ever brick-and-mortar space, a pop-up at Macy's Herald Square flagship in Manhattan.    The space is designed to inspire, spook and entertain shoppers throughout the months of September and October.   

With an eye on personalization and engagement, Nordstrom revamped its Nordstrom Rewards program -- a move that has earned the chain 1.7 million new members since its launch in May.   "We heard from our customers that they wanted a more personalized and flexible loyalty program," said Chris Holloway, VP of loyalty, Nordstrom.  

Lowe’s Foods rang in retail this week at Morganton Park South in Southern Pines, North Carolina, opening a 50,000-sq.-ft. anchor store in the center that is part of the 188-acre Morganton Park master-planned community.   Lowe’s, which recently executed a re-branding, is a fixture in North Carolina, where it has done business since 1954. Its neighbors in the center are still to be determined. Leasing agent Lincoln Harris reports that most of the 21,000 remaining square feet in the center remains available.  

Eager to streamline the in-store shopping experience, Lowe’s will introduce a fleet of retail service robots this fall throughout select stores in the San Francisco Bay area.  

Don’t miss this Chain Store Age webinar on retailers’ most important selling season: the holidays.    Entitled “Holiday Uptime: Preparing your network for the holiday rush,” the presentation will offer tips for developing a network outage plan and offer advice on how to issue-proof a network. It will also reveal common network traps overlooked by retailers.   

Chain Store Age unveils its first-ever SPECS/2017 Ambassadors Club, created to recognize 12 retailers who have made significant contributions to the industry and to SPECS, the annual Retail Event for Store Innovation. Produced by CSA, SPECS is attended by retail and food-service executives involved in the planning, design, construction and maintenance of stores and restaurants nationwide.    

In effort to protect its organization from potential data breaches and prepare for the delivery of new omnichannel services, David’s Bridal is modernizing its failover network.