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Omnichannel

  • Kohl’s to open 6 p.m. Thanksgiving, offer omnichannel holiday services

    Menomonee Falls, Wis. -- Kohl’s Department Stores will open its doors at 6 p.m. on Thanksgiving Day and remain open through midnight Friday, Nov. 28. The retailer will also offer a variety of omnichannel holiday services, including a daily “Today’s Deals” section on Kohls.com.  
  • U.K. convenience store One Stop extends Galleria merchandising rollout

    Wolverhampton, U.K. –- U.K.-based convenience chain One Stop has been using Galleria’s Customer Centric Merchandising solution for planogram automation and optimization for a number of years, and is now implementing the Galleria Behavioral Cluster Planning tool. The new solution will provide a better understanding of consumers, assisting One Stop to understand how their categories are being shopped.   
  • Amazon drives online urgency with daily deals

    Get it before it’s gone is the message Amazon is sharing with holiday shoppers as it looks to drive sales of limited duration “Lightning Deals” supported by enhanced same day delivery capabilities.

    Amazon’s countdown to Black Friday and then Christmas involves a strategy of featuring roughly 15,000 products the online retailer promotes as Lightning Deals because of reduced pricing during a tight promotional window.

  • QVC enhances smartphone, tablet experience

    West Chester, Penn. –- QVC will introduce a new in-app mobile feature in the coming weeks that allows customers to make purchases with a touch of their finger. Using Apple's fingerprint sensor technology, Touch ID, the QVC for iPhone app now gives customers the option to log in to their QVC accounts on all iOS 8-enabled iPhone 5S, 6 and 6+ mobile devices using only their fingertip to authenticate their identity.   
  • Survey: 6 in 10 shoppers ‘showroom’ in store

    Ann Arbor, Mich. -- Fifty-seven percent of consumers use their smartphones to assist shopping activities in store. According to new data from CFI Group's report "Holiday Shopping 2014: Shutting Down the Showroom Effect," which surveyed 1,000 U.S. consumers and is sponsored by EBay Enterprise, 60% of survey respondents compare retailer's prices to their online competitors, while 63% use their phones to check prices at other local stores.  
  • Canada Goose launches new e-commerce site with Demandware

    Toronto, Canada –- Luxury outdoor apparel brand Canada Goose is using Demandware Commerce to power its global direct-to-consumer strategy. Canada Goose’s first ecommerce site, serving consumers in Canada, went live in August.   
  • Survey: U.S., U.K., Germany most desirable global e-shopping destinations

    Stamford, Conn. -- The U.S., U.K. and Germany are the most desirable e-destinations for consumers to purchase goods online outside their own country. According to new global online research from Pitney Bowes Inc., Australians are the most likely to buy products online from retailers outside their own country (63%) followed by Canada and Russia (both 54%).    
  • Office Depot makes gift giving easier

    Office Depot, Inc. is continuing its holiday initiatives.  The merchant, formed by the merger of Office Depot and OfficeMax, has announced its “Your Holiday Workshop” campaign being kicked off across all store locations and online on Nov. 2. 

    To address the volume of early shoppers, Office Depot and OfficeMax will unveil exclusive daily and weekly product deals from its most popular shopping categories including technology, printers, and furniture alongside other business and home office supplies.

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