Omnichannel

New York -- The digital consumer has come of age, and a new survey by Cisco revealed that retail consumers in the U.S. prefer Internet of Everything (IoE) enabled retail experiences.
 

San Luis Obispo, Calif. -- Canada’s Home Hardware chain has jumped on the in-store pickup bandwagon, tapping Shopatron to complete an implementation of Canada’s largest dealer-owned hardware, lumber, building materials and furniture cooperative’s in-store pickup platform.

New York -- Sports retailer Academy Sports + Outdoors has implemented Oracle Retail solutions to support growth by streamlining merchandising and inventory operations.

The 185-store chain has targeted sales growth in-store and online and, according to Oracle, as retailers manage an increasingly more complex array of customer segments and channels, success hinges on simplifying and optimizing mission-critical operations such as pricing, inventory management and allocation.

Retailers loking to take retail innovation to the next level may want to look at GameStop and its new omnichannel partnership with Microsoft.

The video game retailer announced Monday at NRF’s Big Show that it will use Microsoft's Azure cloud-powered network "enhance the in-store engagement of its customers in interactive, informative, and entertaining ways."

GameStop will be one of the first retailers to use Azure to stream video game and promotional content direct to customer and store associate mobile devices.

San Mateo, Calif. -- NetSuite Inc. announced that two fashion and apparel retailers — Journelle, a seller of high-end lingerie and loungewear, and Alton Lane, a maker of men’s custom-tailored clothing — have deployed NetSuite to run their core retail business processes from order management, inventory management, financials, supplier purchasing and customer relationship management (CRM) to marketing — all from within one unified cloud-based business management platform.

Boston -- Survey results released by Boston Retail Partners found that the top IT priority for retailers in 2015 is focused on improving payment security, and protecting the confidentiality of sensitive information.

For the first time in 16 years, more than 63% of the retail respondents in the BRP 2015 POS/Customer Engagement Benchmarking Survey indicated that payment security is among their top priorities for 2015.
 

New York -- Family-owned luxury apparel retailer Mitchells Family of Stores has partnered with ThoughtWorks Retail to reenergize the luxury shopping experience through its e-commerce and brick-and-mortar channels. The newly launched, customized responsive-design website, developed by ThoughtWorks, allows the Mitchells loyal customer base to access personal shopping profiles via M World, a platform where customers can see their own virtual closets of wardrobe purchases made both in the physical store or on the e-commerce site.

Canton, Mass. -- Dunkin' Brands Group, the parent company of Dunkin' Donuts and Baskin-Robbins, announced that in 2014 its U.S. franchisees opened a total of 422 net new Dunkin' Donuts and Baskin-Robbins.