Omnichannel

Mooresville, N.C. – Lowe’s is taking its Iris smart home program and trying to make it even smarter, with help from connected home platform provider Icontrol Networks. Starting in early 2015, many Lowe's Iris smart home devices will be certified through Icontrol's OpenHome Developer Program, allowing these devices to work seamlessly with Icontrol-powered solutions.

Canton, Mass. – Dunkin' Donuts has signed the largest development agreement in the company's history with the goal of expanding Dunkin' Donuts in China. The retailer plans to open more than 1,400 new stores across China in the next 20 years.

Lowe’s has a new partner in its pursuit of the connected home market and the lofty goal of making customers’ homes and lives smarter.

The nation’s second largest home improvement retailer will sell new smart home devices in 2015 certified by Icontrol Networks, the company behind the most widely used connected home platform in the industry.

This is the age of the empowered consumer. Energized by the rapidly accelerating global growth of mobile devices, shoppers now have immediate access to data on products, prices and competitive services. In addition to shifting the balance of power away from retailers and manufacturers, the spread of information and the growth of technologically sophisticated pure-play retailers have contributed to rapidly rising expectations about just how personalized and participatory the shopping experience can be.

Macy’s announced a series of major operational and merchandising moves to accelerate its omnichannel approach while also releasing solid holiday sales.

Hamilton, Bermuda – Signet Jewelers Ltd. had a sparkly holiday season. The retailer’s eight-week fiscal 2015 holiday season sales grew 3.6%.

Signet's omnichannel strategy was successful during the holiday season. E-commerce sales increased 90.9%, and, excluding the Zale division, increased 20%. As a percent of Signet's holiday season's total sales, e-commerce increased 1.6%. Each division delivered higher e-commerce growth and penetration relative to total sales.

An improvement in delinquency rates helped Conn’s in December, as the company reported an 11.5% increase in total net sales.

Conn’s total sales, which the company reported at $132.4 million, were impacted approximately 7% by tighter consumer finance underwriting, the company said, which was implemented in response to rising credit delinquencies and defaults. The action improved 60-plus-day delinquency rates in December by 30 basis points over November, the company reported. The company also said same store sales edged up only 0.5% due to plummeting tablet demand.

Minneapolis – Target Corp. enjoyed many digital returns during the 2014 holiday season, as the retailer broke seasonal digital sales records. Target.com sales on the all-important Black Friday and Cyber Monday shopping days were up 40% from 2013.