Journelle, Alton Lane streamline process with NetSuite platform

San Mateo, Calif. -- NetSuite Inc. announced that two fashion and apparel retailers — Journelle, a seller of high-end lingerie and loungewear, and Alton Lane, a maker of men’s custom-tailored clothing — have deployed NetSuite to run their core retail business processes from order management, inventory management, financials, supplier purchasing and customer relationship management (CRM) to marketing — all from within one unified cloud-based business management platform.



The modernization efforts taken by these two retailers enabled both companies to replace a mix of disparate software applications that hamper business efficiency, visibility, growth and the ability to deliver the shopping experiences today’s customers expect. Upgrading to NetSuite has resulted in streamlined operations, efficient processes and real-time visibility into their business performance and customers, while reducing IT costs and overhead. Further, these retailers are now able to deliver engaging, personalized and seamless omnichannel shopping experiences to their customers.



“NetSuite has provided us with the flexible foundation and tools necessary to stay ahead and focus on making sure we are consistently delivering the exceptional, high-touch customer experiences that delight our customers and meet our strategic vision,” said Journelle founder and CEO Claire Chambers.



“NetSuite’s unified platform serves as our single record of the truth and has helped us to deliver a highly personalized customer experience to our customers,” said Justin Stevens, Alton Lane director of domestic operations. “Being able to connect all customer, order, inventory and financial information has given us a more holistic view of the business down to the smallest details. This level of visibility was just not possible with our previous systems.”