Omnichannel

Walmart is reportedly testing an unlimited shipping service that could undercut Amazon Prime.

Strong growth in its e-commerce divisions couldn't lift profits at Nordstrom Inc., which reported a drop in earnings for the first quarter. 

For the period ended May 2, Nordstrom reported a profit of $128 million, or 66 cents a share, down from $140 million, or 72 cents a share, a year earlier. The retailer also reported that Nordstrom.com and Nordstromrack.com had a combined 70% increase in sales in the first quarter.

Starbucks has unveiled its new “express” store format, just across from the New York Stock Exchange in downtown Manhattan. The 538-sq.-ft. space is one of the most streamlined in the company’s diverse portfolio.

Bentonville, Ark. – Walmart will test a free online shipping service in summer 2015 that will serve as a competitor to the Amazon Prime service from Amazon.com. The service will only cost $50 for a year’s subscription, as compared to $99 for Amazon Prime.

Bentonville, Ark. – Wal-Mart Stores Inc. is partnering with the Alipay payment services subsidiary of Alibaba Holding Group to offer a new mobile payment option in some Chinese Wal-Mart locations. Customers at 25 Wal-Mart stores in the Chinese city of Shenzhen in southern China are now able to use the Alipay mobile wallet to pay for purchases.

Macy’s Chairman and CEO Terry Lundgren offered plenty of reasons why the company’s first quarter sales were worse than expected – but also noted the confluence of factors that caused the disappointing results are largely behind the company.

Armonk, N.Y. - IBM is releasing new design and analytics features as part of IBM marketing cloud to enable brands to address the rising complexity marketers face engaging with customers as individuals. These new capabilities from IBM enable marketers to collaborate, design and deliver customer experiences with a focus on personalization.

Expanded analytics and design capabilities in IBM marketing cloud can be deployed as an integrated solution or as individual offerings. They include:

Digital interactions are expected to influence 64 cents of every dollar spent in retail stores by the end of 2015, or $2.2 trillion, according to Deloitte.