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SAP Panel: Retailers must keep up with customers
Orlando, Fla. – Customer needs and expectations are rapidly changing, and woe to the retailer who does not keep up. This was the key message delivered by participants in a panel discussion, “Engage Customers Through Omnichannel Opportunities,” at SAP’s annual Sapphire conference.
Steve Fournier, executive VP and chief customer officer of Discount Tire Co., said his company realizes it cannot afford to lag behind customer demand.
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Christie's e-commerce chief joins Loehmann's board
Loehmann's has added a new e-commerce chief to help build the next phase of the off-price retailer's online marketplace.
Loehmann's said that Jeffrey Cripe is joining the Loehmann's advisory board. Cripe, who manages e-commerce partnerships and business development at Christie's, has experience in e-commerce, branding, audience development, and strategic partnerships.
