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Data & Analytics

  • AmazonBasics defines online giant’s private-label efforts

    Private-label introductions are increasing on a seemingly daily basis, but Amazon-owned products are transforming the marketplace.   This was according to “AmazonBasics Spearheads Amazon Private Brands,” research from One Click Retail.   

  • Traditional grocers gaining ground with click-and-collection programs

    The nation's supermarket retailers are positioning themselves to capture a significant majority of online grocery sales over the next decade or so.   That's according to Joe McKeska, president of Elkhorn Real Estate Partners. He made his remarks during a panel discussion at Marquette University’s annual commercial real estate conference.  

  • Study: Nearly half of U.S. consumers ready to shop through IoT-driven devices

    Consumers are growing increasingly comfortable using connected devices for daily tasks — and shopping is not far behind.    As more devices connect to chatbots and virtual assistants, an increasing number of consumers are ready to embrace the automation and convenience delivered by IoT technologies. Nearly half of consumers (48%) said they would feel comfortable with a connected device, such as a refrigerator, ordering items on their behalf.  

  • Thrift store chain goes ‘wireless’

    Staying true to its “thrifty” roots, Savers has added a robust wireless solution without breaking the bank.  

  • M.Gemi bolsters in-store experience

    M.Gemi, the Boston-based Italian-made footwear brand, is using a digital tool to drive in-store customer satisfaction.   The direct-to-consumer retailer, which was founded online but recently jumped to the physical space, has launched an app for store associates that combines online and offline functions, allowing associates to provide an elevated experience for store shoppers.     

  • Menswear company sets its sights on improving the customer experience

    Tailored Brands has taken steps to identify shoppers and drive customer satisfaction.   The menswear company operates more than 1,400 locations in the U.S. and Canada, as well as digital channels, across a variety of brands. By partnering with ForeSee, Tailored Brands now has a solution that manages all customer experience (CX) intelligence from one centralized location.  

  • Developers: New centers warrant new co-tenancy clauses

    With department stores being replaced by gyms and office space, retail tenants who signed on for the traffic generated by traditional anchors are of the opinion that the co-tenancy clauses in their leases need restructuring. At a forum staged by Jones Lang LaSalle at its New York office yesterday, two noted mall developers agreed.  

  • Analysis: How acquisition of TaskRabbit will benefit Ikea

    The acquisition of TaskRabbit allows Ikea to efficiently remove one key barrier (the dislike of furniture assembly) for a segment of customers that have until this point avoided Ikea.  

  • Amazon’s new acquisition becomes data breach target

    Cyber-thieves have found their way into Whole Foods Markets’ payment network.   The natural foods grocer, which Amazon purchased for $13.7 billion in August, learned that payment card information processed at certain venues within some of its stores, such as taprooms and full table-service restaurants, has been breached. These venues use a different point-of-sale system than the company’s primary checkout systems.   

  • Furniture e-retailer debuts live delivery tracker

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