Analysis: Strong, but not stellar Black Friday weekend as demand ‘pulled forward’Retailers enjoyed a solid, but not spectacular Black Friday shopping weekend. Digital snafus plague retailers on Black Friday weekendTechnical difficulties at J. Crew and Lowe’s Companies kept IT and marketing teams busy on one of the most important shopping weekends of the year. ShopperTrak: Black Friday store traffic down Visits to physical stores and shopping centers on Thanksgiving Day and Black Friday fell this year amid big increases in online spending. Cyber Monday breaks online sales record Cyber Monday sales were even better than expected, fueled by a surge in mobile commerce. ICSC: Omnichannel retailers win over holiday weekend An estimated 151 million people visited a mall or shopping center over the Black Friday weekend. Online spending soars on Black Friday weekend The online holiday shopping season got off to a strong start as shoppers were out in force over the Black Friday weekend. Ross Stores Q3 profit tops expectations but outlook disappoints Off-price retailer Ross Stores has lowered its outlook for holiday sales gains in anticipation of a “fiercely competitive” retail market. Gap looking to close hundreds of namesake stores Gap Inc. is set to take drastic action with regards to its ailing namesake division — and sooner rather than later. The top 25 retailers with best overall customer experience are… An 86-year-old Danish brand came out on top for the second consecutive year when it comes to providing a great overall customer experience. Right Person, Right Place, Right Time: Managing unplanned absence No-shows, call-outs, and last-minute schedule changes aren’t just frustrating—unplanned absence is corrosive to the day-to-day operations at retail stores across the globe. First Previous 983 984 985 986 987 Next Last
