Data & Analytics

A substantial majority of shoppers have engaged in direct-to-consumer (DTC) commerce.

Dick’s Sporting Goods now offers customers a single, secure login across all digital and mobile touchpoints.

A global commerce solutions provider is deploying robotic parcel sorting technology in its U.S. e-commerce hubs.

Bed Bath & Beyond reported strong sales for its first quarter even as its profit missed expectations amid costs related to its turnaround efforts.

A specialty menswear retailer is leveraging artificial intelligence (AI) to remove measuring tape, scanners, and photos from the fitting process.

Walmart is partnering with cash back rewards platform Ibotta.

The pandemic saw brands deploy a host of tech innovations to connect with shoppers.

Brand loyalty took a back seat to other factors among shoppers during COVID-19 and the trend is expected to continue.

A quick-service brand has taken the top spot for the seventh consecutive year in an annual customer satisfaction survey.

Walmart is launching a new digital platform, “Find-a-Future,” aimed at providing assistance to veterans and their spouses.