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Data & Analytics

  • GameStop Finds Digital Success

    In recent years, specialty retailer GameStop Corp. has been among the fastest-growing global chains, opening 388 new stores in 2009, more than 350 in 2010 and 285 new locations last year. For its current fiscal year, GameStop is ramping down organic growth, anticipating the opening of some 150 stores, in deference to building on its dominant presence in the multichannel PC digital download market.

  • Sears Canada launches customer service push

    Toronto -- Sears Canada is launching a “hassle-free” return policy that includes a satisfaction guarantee with every purchase. If not completely satisfied, customers can now exchange or return almost all products within 30 days -- or 90 days if they use their Sears card.

    The new policy is part of a new push by Sears to provide “exceptional” customer service. This week, Sears associates across Canada will sign a customer service pledge. 

  • Weis delivers Q1 income growth on increased productivity

    SUNBURY, Pa. — Weis Markets experienced a jump in its net income and operating income during the first quarter ended March 31, the retailer said.

  • JCP gets CFO from MEMC

    JCPenney on Thursday named Ken Hannah as its new CFO in the latest of a series of senior level personnel moves designed to aid in the company’s transformation.

  • Build-A-Bear Workshop narrows loss

    St. Louis -- Build-A-Bear Workshop posted a narrower-than-expected loss for the first quarter. The retailer reported a net loss of $1.0 million for the quarter ended March 31, 2012, down from a loss of $2.3 million last year.

    Consolidated net retail sales of $95.2 million represented a 1.6% increase compared to $94.2 million. Revenue came in at $96.4 million, missing the $97.6 million analysts had expected. Same-store sales in the quarter rose 3.6% in North America. Overall same-store sales rose 1.2%.

  • Major Walmart shareholder urges rejection of key board members at annual meeting

    NEW YORK — It’s looking like Walmart’s upcoming annual meeting is going to be a bittersweet affair as the company observes its 50th anniversary against the backdrop of an unfolding Mexican bribery scandal and an appeal from a major shareholder this week urging a no vote on five board members.

  • Taking the Risk out of ‘Hassle-Free’ Returns

    By Robert E. Walters, Theretailequation.com
     

  • Macy’s, Kohl’s, Costco fall short of expectations in April

    NEW YORK — Macy's Inc., Kohl’s, Saks and Costco’s Wholesale Corp. all reported results that fell short of expectations in April. An early Easter, which helped fuel March results, high gas prices, cool weather and renewed worries about the economy contributed to the decline, according to many analysts.

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