Data & Analytics

Boston — Marketing analytics firm Dunnhumby Tuesday announced it has launched Dunnhumby Ventures, an investment firm that will focus on financing retail technology start-ups.  

The company said the new venture will fund startup businesses that are embracing data for innovations along the consumer’s path to purchase. Average initial investments will be $100,000 to $500,000.

New York -- VeriFone Systems, a leading global secure electronic payments provider, named Paul Galant as CEO and elected him to its board of directors, effective Oct. 1.

Prior to joining VeriFone, Galant served as the CEO of Citigroup Inc.’s Enterprise Payments business. Before that, from 2009, Galant served as CEO of Citi Cards, heading Citigroup’s North American and International Consumer Credit Cards business.

By Laura Wheeler DeYonker, AbsolutData

Recent data from Harris Poll shows that weaknesses in retailers’ pricing, product information and customer service strategies lead 43% of customers to showroom — creating a situation where brick-and-mortar retailers incur all the sales costs and online retailers make the sale.

New York -- Consumer Confidence decreased in September amid resurfacing concerns about the short-term outlook for both jobs and earnings, according to The Conference Board’s Consumer Confidence Index. The index, which had increased slightly in August, now stands at 79.7, down from 81.8 in August. Analysts had expected the index to fall to 79.9 this month.

The Present Situation Index grew to 73.2 from 70.9. The Expectations Index fell to 84.1 from 89.0 last month.

Toronto – Sears Canada CEO Calvin McDonald has resigned to take a position with an unnamed international company. The retailer named COO and executive VP Douglas C. Campbell as president and CEO.

As COO, Campbell was responsible for retail store operations, logistics, replenishment, IT, corporate procurement, and international sourcing. Prior to joining Sears, Campbell was a principal with Boston Consulting Group and also an officer in the U.S. Marine Corps.

Framingham, Mass. – Staples is introducing Staples Connect, an offering that lets customers’ home or office technology interact and be controlled by a single app. With the touch of a button, Staples Connect lets customers shut down their office, turning off lights, lowering shades and locking doors, while at the same time turning on their lights and heat at home.

Atlanta – David’s Bridal is using omnichannel solutions from Manhattan Associates to ensure on-time and accurate delivery of customer orders from across its network. The company is using Manhattan’s order management solution to orchestrate both customer and store replenishment orders to ensure reliable fulfillment.

San Francisco – Williams-Sonoma retail brand PBTeen is opening its second store in the Chicagoland area in Oakbrook, Ill., on Sept. 26. The store will operate as a combined location with sister brand Pottery Barn Kids.

Burlington, Mass. – Demandware is releasing a new in-store solution that will extend the omnichannel capabilities of the Demandware Commerce platform into the physical store. Demandware’s new digital store solution will allow retailers to digitize the store by combining omnichannel platform capabilities with purpose-built store functionality such as buy in-store/ship to home, guided selling, bar code scanning and secure credit card transactions.

David’s Bridal is turning to Manhattan Associates to bolster its omnichannel offerings and ensure on-time and accurate delivery of customer orders from across its network. The announcement comes on the heels of its extended exclusive relationship with the Men's Wearhouse. 

The amendment to the current contract with Men’s Wearhouse extends the partnership by five years with the option to extend for an additional five years.