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Data & Analytics

  • RetailNext releases RetailNext 5.1

    San Jose, Calif. -- RetailNext is releasing the latest version of its in-store analytics platform, RetailNext 5.1. New features in RetailNext 5.1 are multiple video stream export, Micros XBR integration, Japanese-language support for user interface and reports, appliance security improvements, and more.    

  • Lumber Liquidators Q3 misses, plans three stores

    Toano, Va. –- Lumber Liquidators missed Wall Street estimates for both net income and sales for the third quarter of fiscal 2014.    Net income totaled $15.7 million, down 23% from $20.4 million in the year ago period, amid higher expenses. Net sales rose 5% to $266.1 million from $254.3 million. Same-store sales dropped 4.9%, although they improved each month in the quarter as more inventory became available.  

  • U.K. retailer Lakeland selects OrderDynamics for customer service

  • Disrupting the Downturn — Avoiding the Lost Sale

    By Farla Efros, HRC Advisory   

  • VenueLabs launches free social listening tool

    Seattle –- VenueLabs is launching a free social listening tool geared for small businesses called AboutLocal. AboutLocal lets small retailers listen to and engage with customers in real time across hundreds of disparate channels.  

  • Yahoo beats Street with help from Alibaba, mobile

    Sunnyvale, Calif. –- Strong mobile revenue and proceeds from the sale of a portion of its stake in Alibaba Group Holding Ltd. helped Yahoo Inc. beat Wall Street estimates for earnings per share (EPS) and revenue in the third quarter of fiscal 2014. EPS totaled $0.52, up 62% from $0.32 the same quarter the prior fiscal year, and revenue grew 1% to $1.15 billion from $1.14 billion.  

  • Sam’s Club to offer private health insurance exchange targeted at small business owners

    By Mike Johnson    Bentonville, Ark. -- Wal-Mart Stores continues to expand its health care offerings with the announcement that its Sam's Club division will launch a private health insurance exchange for its small business members. Sam’s Club is partnering with insurance giant Aetna on the initiative.   

  • Build a Better Loyalty Program in the Digital Age

    Any retail marketer today understands that the value of a loyalty program lies in the data it collects and the ability to target consumers based on that data. But in today’s omnichannel environment, consumers have expectations on of how retailers are using their information what that data is “buying” them -- expectations that retailers are struggling to meet.

    Digital Challenges

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