Data & Analytics

Shopper activity increased this October, in line with ShopperTrak expectations. Total retail store shopper traffic increased 2.4% compared to September 2013. Consumers who were off work for the Columbus Day holiday (Monday, Oct. 14) took advantage of store promotions to update their cold-weather wardrobes. Many others hit the stores to gather costumes, candies and other necessities for Halloween (Thursday, Oct. 31).

Greg Saputo has spent a career in retail loss prevention and in the latest installment of the National Retail Federation’s video series, “This Is Retail,” he reflects on the first time he caught a shoplifter.

The five year old Green Works brand from Clorox is facing new competition on the natural products front following the launch of Walmart’s Great Value Naturals cleaning products.

Walmart said the introduction of Great Value Naturals furthers its commitment to making eco-friendly products more accessible and affordable and will be available in more than 2,000 stores and online.

Clorox introduced its Green Works brand in early 2008 and the line was prominently featured in Walmart promotional vehicles at the time.

Leading Internet grocer Peapod and supermarket chain Giant Food Stores have opened a new fulfillment center in Coopersburg, Pa.

"Peapod by Giant has seen exciting growth in the Philadelphia area and we are delighted to partner with our sister grocer, Peapod, to expand service to additional zip codes in the Giant trade area," said Rick Herring, president. "As always, we will strive to provide a wide selection of well-priced, top quality, fresh products with the ease of online shopping and home delivery."

Austin, Texas - Multichannel selling is a reality for a majority of small-to-medium sized retailers, but payment processing capabilities lag far behind. According to a new research study commissioned by SecureNet Payment Systems and conducted in partnership with First Annapolis Consulting, more than 60% of retailers surveyed already accept payments in more than one channel, but are not well served by the payments industry today.

Los Angeles – A majority of customers visit stores equipped with mobile devices. According to a new survey from mobile technology provider Useablenet, 70% of U.S., shoppers and 60% of U.K., shoppers have their mobile phone on their person in-store.

And 30% of U.S. shoppers use their smartphones to aid the shopping experience in-store, compared to 40% in the U.K. In addition, 77% of U.S., and 81% of U.K., consumers prefer to browse on smartphone but make purchases on a larger device, such as tablet or computer

Fort Worth, Texas -- RadioShack is giving shoppers the power to name their own deals with an interactive application on its e-commerce site where consumers can select the product and pricing, vote on and share the hot deals. On Nov. 27, consumers can redeem a limited number of coupon codes for "Name Your Deal" products at reduced prices.

Allentown, Pa. - POS system and merchant services provider Harbortouch has unveiled its new “future-proof” payment terminal, Perkwave.The solution features a proprietary EMV-enabled credit card terminal integrated with a customer-facing NFC reader.

San Francisco – Twitter began trading shares on the New York Stock Exchange (NYSE) on Nov. 7 after reportedly raising $1.82 billion in its IPO. According to Bloomberg, Twitter sold 70 million shares at $26 each in its IPO, giving it a $14.2 billion market capitalization that is 12.4 times estimated 2014 sales of $1.14 billion.

Twitter will trade on NYSE under the TWTR symbol. The company’s revenue reached $534.5 million in the 12 months that ended Sept. 30, 2013.

Bentonville, Ark. – A glitch on the U.S. website of Wal-Mart reportedly provided consumers with enormous discounts for a short time on the morning of Nov. 6. According to Reuters, treadmills that normally cost hundreds of dollars were selling for $33.16 and widescreen computer monitors were selling for $9.

Wal-Mart has not said how many discounted items were sold before the glitch was discovered. The retailer has also said it will not honor any sales resulting from the glitch, but will give those consumers a $10 gift card.