Data & Analytics

Increasing smartphone ownership is taking more consumers down the digital shopping route, while many shoppers plan to frequent local small businesses when visiting stores this holiday season. According to the Deloitte Annual Holiday Survey overall smartphone ownership has risen to 61% of respondents from 42% two years ago.

Target created A Bullseye View a little more than two years ago as an innovative digital platform to achieve a deeper level of engagement with those who have an interest in all things Target. Billed as a behind-the-scenes magazine, A Bullseye View was recently relaunched to incorporate new features and functionality to build upon its original mission.

Lover.ly, a wedding inspiration and shopping site, has appointed founder of Nordstrom.com Bob Schwartz as the company’s first chairman.

As chairman, Schwartz will work closely with founder and CEO Kellee Khalil and the Lover.ly executive team to help shape the company’s long-term strategic growth, business and partnership development, capital strategy and build out Lover.ly’s brand and product pipelines.

Chelmsford, Mass. -- It only take an average of 2.2 negative experiences for  Americans to stop purchasing from a retail brand -- across any channel, according to a new survey commissioned by Kronos Inc. Underscoring the urgency of a seamless omni-channel experience, 68% of Americans agree that a negative shopping experience within a single channel negatively impacts their perception across all shopping channels including physical stores, online, mobile, phone centers, and catalog.

New York -- Patagonia has selected 7thonline, a New York-based omni-channel merchandise and assortment management solution provider to help the retailer better match production supply with dynamic market demand to drive greater customer satisfaction and increased profitability.

Woonsocket, R.I. – CVS Caremark Corp. on Tuesday raised its profit forecast for the year on Tuesday, amid better-than-expected profit. Net income for the quarter ended Sept. 30, 3013, grew 25% to $1.25 billion, compared to $1 billion in the same quarter the prior year.

Net revenues rose 5.8% to $32 billion compared with the year-ago period.

Minneapolis -- Wireless Ronin Technologies has established a relationship with Denny’s Corp., and received an initial order from AAFES to install its RoninCast digital menu system at the Denny’s Fresh Express concept at Nellis Air Force Base in Las Vegas.

The  Ronin’s solution will feature digital menu and promotional screens that display a streamlined menu for both Denny’s Fresh Express and Denny’s AllNighter concepts.

New York -- The first Walmart to be entirely lit with LEDs has opened, in South Euclid, Ohio, just outside of Cleveland. The store will serve as a model for environmentally friendly design for future locations, with 100% LED lighting, electric vehicle charging stations in the parking lot and more.

Other notable features of the store include:

New York -- Macy’s shoppers will be able to see it, scan it, shop it this holiday season with the chain’s upcoming integration of NantMobile’s iD visual recognition technology. The new Macy’s Star Gifts app, powered by iD, empowers mobile shoppers to leverage visual recognition technology to purchase items from Macy’s Star Gifts assortment while on the go. Whether they scan it from a catalog, magazine ad or even from an outdoor billboard, Macy’s will deliver mobile access to product information, gift-giving assistance and much more.

One of the biggest benefits omni-channel retailers can offer consumers is ease of finding products. But without a fast, accurate and intuitive site search capability, this benefit quickly becomes theoretical rather than an actual competitive differentiator.