Data & Analytics

Justice continues to be a drain for the Ascena Retail Group, but in the fourth quarter Lane Bryant also proved to be a burden, as the company reported a drop in same-store sales.

The operator of Justice, as well as stores under the Lane Bryant, Cacique, Maurices, Dressbarn, and Catherines brands, said combined same-store sales declined 2% during its fourth quarter of fiscal 2015 ended July 25.

Taubman Centers named Simon J. Leopold, treasurer and executive VP, capital markets, as CFO, effective Jan. 1.

Leopold will succeed current CFO Lisa A. Payne, who will continue as vice chairman until she leaves the company in March. Payne has been with the shopping center development and management company since 1997. Earlier, she was a vice president of Goldman, Sachs & Co.’s investment banking division.

There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

New York-based coupon publisher News America Marketing, which produces billions of coupons annually in the U.S. and Canada, is making the printing of online coupons easier for consumers.

News America Marketing is using new coupon printing technology for it SmartSource.com website that allows consumers to print coupons without having to download coupon printing software. The solution was soft-launched in August, and has seen print success improve by rates approaching 100% from the previous solution.

There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

As statistical revelations go, the fact most Americans use the Internet and mobile phones is not especially surprising, but still significant for omnichannel retailers.

According to the latest Global Media Intelligence Report from eMarketer, 80.8% of the U.S. population, or nearly 260 million people, will go online at least once a month in 2015.

Target Corp. has operated an innovation lab in San Francisco since 2013, but now the retailer is eyeing a more accelerated and outward-focused approach to innovation.

In collaboration with Boulder, Colorado-based startup accelerator Techstars, Target is creating a new retail accelerator program that will launch next year in Minneapolis.

Retail acquisitions are never easy, and generally involve significant systems and process overhauls.

The June 2014 purchase of Jos. A. Bank by The Men’s Wearhouse is no exception, as evidenced by its recent upgrade of Jos. A. Bank’s warehouse management.