Data & Analytics

The Container Store attracts a lot of loyal customers, and soon those shoppers will have another reason to buy more closet organizers and kitchen jars, thanks to a partnership with Synchrony Financial.

The retailer announced a new, multi-year agreement with Synchrony Financial to offer a private label credit card program for customers. The card will be available for use in the retailer’s stores and online and is scheduled to launch in the spring of 2016.

Whatever your opinion of fraudsters who steal and resell consumer credit card data, you can’t deny they are highly innovative.

This was the key message of a presentation security blogger Brian Krebs gave at the Gartner Symposium ITxpo 2015 in Orlando, Florida, on Oct. 4.

Welcome to Connected Retail a new newsletter from Chain Store Age covering the intersection of customer and channel connectivity.

A new survey has revealed some more glum news about shrink in the U.S. retail industry.

October is National Pizza Month, and two pizza chains are using mobile and social technology to heat up their loyalty programs as the weather cools.

The Los Angeles-based, 200-plus-unit California Pizza Kitchen will leverage a Paytronix-powered mobile rewards program.

Leveraging geofencing to identify members of its Pizza Dough loyalty program when they are near stores, California Pizza Kitchen will send push/pull mobile messages with a special October promotion offering 25% savings.

“There are two kinds of big companies in the United States. There are those who’ve been hacked…and those who don’t know they’ve been hacked.”

Several years before FBI Director James Comey made that bold, now infamous proclamation on CBS’s 60 Minutes, the National Science and Technology Council (NSTC) partnered with the National Science Foundation (NSF) to initiate a federal strategic plan for cybersecurity research and development.

Kroger is in the process of installing "smart shelf technology" at one of its stores in Ohio, according to Cincinnati.com.

The grocery chain is completing the installation of 2,200 Edge shelves throughout the center of the supermarket, including most aisles with dry goods. Today the tech features price tagging beneath the respective items, but future applications could include providing on-demand nutritional info, Cincinnati.com reports.

Gasoline/convenience retailer Thorntons Inc. maximizes its customer “convenience” with 24-hour service at many locations. This requires the Louisville, Kentucky-based, 175-store chain to operate robust network security that can handle heavy transaction volume at all times.

“We needed a simple and effective whitelisting (file and application approval) product to prevent outbound Internet access except to desired places,” said David Caudill, VP of IT for Thorntons.