Data & Analytics

Brevity is the soul of online retail.

According to a new survey of more than 300 consumers from checkout optimization provider PCA Predict, 84% of U.S. consumers stated they would abandon their e-commerce order if presented with complicated or lengthy Web forms.

Asked about their experience with retailers failing to deliver, an overwhelming 95% of U.S. consumers said that they would be unlikely to shop with a retailer again if an order failed to arrive.

Jet is abandoning its fee model less than three months after it launched in order to broaden its appeal to shoppers.

The online marketplace startup announced Wednesday that it will get rid of its $50 annual membership fee.

Lowe's is coming to the aid of the communities it serves with a donation to help provide relief in the wake of massive flooding in the Southeast.

The retailer plans to donate $500,000 to American Red Cross Disaster Relief and work to provide both immediate and long-term support to local communities in the Southeast.

Consumers are experiencing frequent out-of-stocks, and retailers will be out of luck if they don’t do something about it.

According to a new survey from GT Nexus and YouGov, 75% of U.S. adults have suffered from an unavailable product in-store in the last 12 months.

One of the strongest performing retailers in the past few years will be getting a new CEO in January.

The company announced that current CEO and Chairman Carol Meyrowitz will step down and be succeeded by Ernie Herrman, 54, who will retain his current title as president of the company.

Chip-and-signature credit cards without a PIN won’t stop data breaches, at least not according to the National Retail Federation.

Although the new U.S. mandate for EMV-compliant chip-and-signature payment cards is now in effect, the NRF on Oct. 7 told Congress that new chip-and-signature credit cards without a PIN will not stop data breaches. What’s more, small businesses should not be pressured to install the equipment to accept them at the expense of more effective technology, according to the organization.

For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

BrandsMart USA is giving its store in West Palm Beach, Florida, a comprehensive energy-efficient retrofit without tapping into its own capital.

The chain is the recipient of low-cost financing for the retrofit through the Florida Green Energy Works Program. BrandsMart received $2.225 million from a private investor for the project, which will include new HVAC systems, energy-efficient lighting and a new roof.