Data & Analytics

Did Japanese retailer Uniqlo miscalculate its appeal to American shoppers?

The company, a division of Fast Retailing, is moving into the slow lane with regards to its U.S. expansion. Uniqlo now plans to open only five U.S. locations in its current fiscal year, which began on September 1, 2015, after opening 17 in its most recently completed year.

Uniqlo, which has more than 1,600 stores worldwide, operates 43 stores across the United States.

When it comes to a primary device, consumers of all ages make the same choice by a clear margin.

According to a new survey of 4,000 consumers from Adobe, 92% of millennials consider the smartphone as their primary device.

Tablets show opposite age trends. While 72% of all consumers say they own tablets, baby boomers and 70 and over report higher usage. 87% of respondents use tablets at home, with 66% using it every day. Top activities include reading emails (72%), playing games (60%), sending emails (60%) and shopping (55%)

Brevity is the soul of online retail.

According to a new survey of more than 300 consumers from checkout optimization provider PCA Predict, 84% of U.S. consumers stated they would abandon their e-commerce order if presented with complicated or lengthy Web forms.

Asked about their experience with retailers failing to deliver, an overwhelming 95% of U.S. consumers said that they would be unlikely to shop with a retailer again if an order failed to arrive.

Jet is abandoning its fee model less than three months after it launched in order to broaden its appeal to shoppers.

The online marketplace startup announced Wednesday that it will get rid of its $50 annual membership fee.

Lowe's is coming to the aid of the communities it serves with a donation to help provide relief in the wake of massive flooding in the Southeast.

The retailer plans to donate $500,000 to American Red Cross Disaster Relief and work to provide both immediate and long-term support to local communities in the Southeast.

Consumers are experiencing frequent out-of-stocks, and retailers will be out of luck if they don’t do something about it.

According to a new survey from GT Nexus and YouGov, 75% of U.S. adults have suffered from an unavailable product in-store in the last 12 months.

One of the strongest performing retailers in the past few years will be getting a new CEO in January.

The company announced that current CEO and Chairman Carol Meyrowitz will step down and be succeeded by Ernie Herrman, 54, who will retain his current title as president of the company.

Chip-and-signature credit cards without a PIN won’t stop data breaches, at least not according to the National Retail Federation.

Although the new U.S. mandate for EMV-compliant chip-and-signature payment cards is now in effect, the NRF on Oct. 7 told Congress that new chip-and-signature credit cards without a PIN will not stop data breaches. What’s more, small businesses should not be pressured to install the equipment to accept them at the expense of more effective technology, according to the organization.