Data & Analytics

Washington, D.C. -- EDENS announced Huge, a full-service digital and design firm headquartered in Brooklyn, New York, with offices worldwide, will open a new office at Union Market in Washington, D.C. Union Market is a 45-acre district that is planned for over 7 million sq. ft. of space.

Curt Garner, who first announced he would leave his current role as CIO of Starbucks Corp. in June, has revealed his next professional stop.

Garner will join Chipotle Mexican Grill as CIO effective Nov. 23, and become the company’s first executive with that title. Chipotle appears to want to duplicate some of the IT-related success Starbucks has had in areas such as store operations and customer experience.

In a relatively short space of time, the retail industry has been turned on its head. Not that long ago, retailers would decide which goods they would stock, how much they would price each item, and which locations would sell which goods. Today, consumers are calling the shots. The smartphone has become like a store in a pocket and consumers use them to quickly find the exact item they want and compare prices to get the best deal. Depending on what is more convenient for them, they can arrange for home delivery or click-and-collect.

PayPal is helping U.S. customers and retailers with a new shipping perk.

The payment services platform is expanding Return Shipping on Us, a service that refunds return shipping costs to consumers on eligible online purchases, to the U.S.

No matter how good a retailer’s seamless experience is, without the correct product it falls apart.

Sears Holding Corp. is trying to ensure the right products are picked for the right customers with new Honeywell Vocollect voice-directed picking solutions. The retailer is working with Speech Interface Design (SID) to implement the solutions in two of its regional specialty distribution centers (RSCs) and its largest retail distribution center (RDC) in the coming months.

Retailers are keeping up with omnichannel consumer demand behind the scenes.

According to a new survey of distribution center operators from Honeywell and YouGov, nearly nine in 10 distribution center operators expect to adopt new mobile devices and voice-direction technology in the next five years to meet omnichannel consumer expectations of faster, more accurate delivery.

Instacart is taking a step beyond partnering with specific retailers to provide same-day grocery deliveries.

The online delivery platform is partnering with food-focused social network Allrecipes to deliver fresh ingredients from Allrecipes’ highest-rated, most popular recipes on-demand. With the click of a button, consumers can add all necessary ingredients from Allrecipes meals and have them delivered straight to their doorstep in as little as one hour.

Domino’s Pizza is not satisfied with just improving the quality of its pizza.

A few years after a successful marketing campaign where it focused on making a better pizza, Domino’s is now focusing on making a better store network.